Debra Bruce Presents “The Power of Active Listening” for NALA
Listening is more than 50 percent of communication, and you must know what to listen for. Learn to ethically manage upset people in intimidating circumstances. Have the conversations that help people open up so they don’t blow up. Improve cooperation and understanding in your workplace, simply through improving your own active listening skills, which you will get to practice in this interactive presentation.
The 36th Annual National Association of Legal Assistants Convention and Exhibition will be held in Plano, TX from July 27th-30th, 2011, at the Marriot Dallas/Plano at Legacy Center. Debra Bruce will be presenting “The Power of Active Listening” at the Closing Presentation on Saturday, July 30th, from 10:45am-12:15pm.
To see accommodations, travel information and to register please go to: http://nala.org/convacc.aspx.