The Art of Active Listening (May 18, 2009)
Debra L. Bruce will be a speaker:
Listening is more than 50% of communication, and you must know what to listen for. Learn to manage upset people in intimidating circumstances. Have the conversations that help people open up so they don’t blow up. Improve cooperation and understanding in your workplace simply through improving your own active listening skills, which you will get to practice in this interactive workshop.
Association of Legal Administrators
38th Annual Educational Conference and Exposition
Earnest N. Morial Convention Center
New Orleans, LA
May 18-21, 2009
This session: May 18, 2009 4:30 PM – 5:30 PM
For more information, go to http://www.alanet.org/conf/2009.