Are You Getting in Your Own Way at the Office?

Debra L. Bruce, JD, PCC.


Have you ever considered what role you may play in the effective functioning of your office staff? I have worked with lawyers who were unhappy with the performance of their administrative assistants, and who wondered what to do to correct the situation. I have worked with dedicated firm administrators and support staff who were stressing to the breaking point from working with difficult attorneys. Even as a lawyer myself, I learned that at times I made it harder for support staff to do their best work. The information in this month’s article comes from my own experience, from coaching clients, and from informal interviews of legal support staff.
Here are some of the most common responses about what lawyers do that discourage, demotivate or down-right impede good performance by support staff. Are you brave enough to ask your staff whether you are committing any of these management mistakes?

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What’s Holding You Back?

Debra L. Bruce, JD, PCC.

A couple of years ago I wrote about strategies for actually accomplishing the goals we set for ourselves at the beginning of the year. It’s that time again, and you can read that article by going back to the January 2005 issue of The Practice Manager or you can view it on our website. If you implemented those ideas, I know you made a lot of progress. If you didn’t make progress or didn’t implement any strategy to achieve your goals, then some hidden factors may be influencing you. Read more «What’s Holding You Back?»

Event: Dealing with Difficult Clients and Attorneys (Jan. 9, 2007)

Bay Area Bar Association
Esteban’s Cafe and Cantina
402 West Main Street
League City, TX 77573
January 9, 2007,  6:00 pm – 7:30 pm
For more information, contact Joanne Badeaux at 281-486-4737