Listening Means Business!
Are you a good listener? How do you know? Why should you care?
What’s Important About Listening
Clients and prospects want to know that you care about them, their business and their problems. You know the common negative stereotypes about lawyers: that lawyers are arrogant, uncaring, selfish and greedy. Perhaps our public relations problems result in part from our listening habits.
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Post Date: May 1, 2005
Posted by Debra L. Bruce | Filed Under Articles by Debra L. Bruce, Client Development for Lawyers, Improving Communication, Law Practice Management, Raising the Bar | Leave a Comment
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